introducing h.u.m.a.n.: the future of retail merchandising
Picture our employee Mariah. Mariah slides the Channel Partners sweatshirt over her shoulders, pats the right mental attitude patch on her sleeve. She does this every morning. Patches small ritual reminds you to bring solutions, not blame. Reminds her to look for positive outcomes before she looks for excuses. She clocks in, taps OpenSky™ gets the lightweight eyewear on the bridge of her nose.
The store’s awake and messy in ways a weekly report will never show. Plan-O-Grams have drifted an end cap is missing. Promotional signage demo unit is out of power. Fixture bracket sagging in the back. As Mariah walks, H.U.M.A.N. captures the store with two lenses. Smart glasses can be in real time. Body camera records the full shift. OpenSky™ analyzes the feed against standards, promotion, safety rules. It surfaces three clear items directly through her eyewear: an incorrect skew at the front. Something wrong in the end cap? Not quite sure what. Low back stock for a high velocity accessory and a fixture part that needs to be reordered. Maintenance that needs to be scheduled.
Each insight is prioritized and comes with a short, practical checklist. Mariah uses judgment. She’s not following commands. She is applying her craft. She’s using her expertise, but with the support of peripherals that can see what maybe she can’t see. You can give her information in real time, that she does not have access to or needs to find. She corrects the Plan-O-Gram because she’s being told what’s wrong.
Pulls the back stock tucked behind a pallet and taps the trigger on an auto part. order in OpenSky™, which automatically schedules service with that part. She snaps a time stamp photo, adds one line of context, and it’s automatically delivered to OpenSky™ through the new Gemini release, which will allow her to input data into OpenSky™ directly through speaking it into her glasses
never having to log in. After her shift, H.U.M.A.N. produces a single, unambiguous compliance record. What was fixed, why it mattered for customers, and which parts were ordered before the issue became an outage. Leaders see the same full store truth that Mariah lived. The system turned one H.U.M.A.N.’s shift into a variety of company knowledge. This is the H.U.M.A.N. initiative.
It is OpenSky™ powered by smart peripherals and human judgment working together. It literally removes blind spots, respects the craft and it powers predictable execution. Welcome to the future and our H.U.M.A.N. initiative designed, developed and rolled out only by channel partners. We will be first to market. We will be the first mover and we will be Powered by People, yet Driven by Innovation.