Warehousing, Fulfillment & Logistics
Anyone can get a box to the store. We get every part to the shelf on the day the crew arrives.
LET'S TALK LOGISTICS
Tell us about your program and we'll reach out within one business day.
YOU'RE IN GOOD HANDS.
A Channel Partners logistics specialist will be in touch shortly.
EVERY 3.7 YEARS, THE AVERAGE COMPANY HITS A SUPPLY CHAIN DISRUPTION LASTING A MONTH OR MORE. OVER A DECADE, THOSE SHOCKS COST UP TO 45% OF A YEAR'S PROFITS.
McKinsey Global Institute, Risk, Resilience, and Rebalancing in Global Value Chains
YOUR INSTALL RUNS ON ITS OWN CLOCK. SO SHOULD YOUR MATERIALS.
We build a dedicated, parallel supply chain, managed separately from your product supply chain and run to the installation schedule instead of the retailer's receiving calendar. One team owns it from the factory dock to the shelf, so there is a single point of accountability for every part, every store, every date.
THIS IS NOT GENERAL FULFILLMENT. IT'S BUILT AROUND THE INSTALL.
Every program is tied to an installation, reset, break fix, or construction effort, and it covers the full physical lifecycle:
Inbound receiving and inventory verified against purchase orders
Store-specific kitting and staging
Pick, pack, and ship aligned to install schedules
Carrier management and routing across full truckload, LTL, ground, and express
Tracking and exception management through delivery
Redeployment, returns, reverse logistics, and end-of-life fixture recovery and recycling
WHAT WE MANAGE
INBOUND & RECEIVING
Receiving and inventory management against purchase orders, aligned to manufacturer production schedules and program timelines.
KITTING & STAGING
Store-specific kitting assembled and staged to land with minimal back-room dwell time, with the right parts for the right store on every shipment.
CARRIER & DELIVERY
Full truckload, LTL and pallet, ground to store, and express. Carrier management and routing coordinated to your installation calendar.
RETURNS & RECOVERY
Fixture and equipment redeployment, returns processing, reverse logistics, and end-of-life recovery, recycling, and disposal.
WHY CHANNEL PARTNERS
ONE OWNER, DOCK TO SHELF
Logistics and the installation, reset, or construction it supports run under the same program and the same point of contact. No handoff to a different vendor in every market, and no gap between the freight and the crew.
AN ASSET-BACKED NATIONAL NETWORK
Six owned facilities across five states and 500,000 square feet, positioned within two-day transit of 87% of U.S. shoppers. The network is sized to your footprint, not the other way around.
COMPONENT-LEVEL PRECISION, NOT BULK FULFILLMENT
Store-specific kitting, exception management, and real-time tracking down to the individual part. The model is built for high-part-count programs where a single missing component stalls a crew.
WE OWN THE MISSES
Damages that are our fault are our responsibility to reorder and redeliver. Accountability is not a line in the contract. It is the operating model.
THE NETWORK
A DEDICATED SUPPLY CHAIN ISN'T A BIGGER WAREHOUSE. IT'S A DIFFERENT MODEL.
Six owned facilities across five states and 500,000 square feet of capacity, positioned to move. Coverage runs from one-day reach in the immediate regions around each hub out to the northern tier.
The network is built for date-definite, component-level delivery to retail locations, not general warehousing or consumer shipping.
6
Owned facilities across 5 states
500k
Sq ft of warehouse capacity
87%
Of U.S. shoppers within two-day transit
One-day reach from regions around each hub. Date-definite delivery coordinated to your install calendar.
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How is this different from using a regular 3PL or freight company?A standard 3PL moves freight from one point to another and measures success in trucks dispatched. We build a dedicated supply chain around your installation schedule and measure success in installations that happened on time. The work is owned end to end, from the factory dock to the shelf, with store-specific kitting and date-definite delivery instead of bulk drop-off at the back room.
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Do you offer general warehousing and fulfillment, or only for installations?Every program is tied to an installation, reset, break fix, or construction effort. This is not general fulfillment and not a standalone warehousing service. The reason is accountability: when logistics is built around a specific install schedule, we can guarantee materials land complete and on time so the crew is never waiting on a part. That focus is what makes the model reliable.
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Do you handle e-commerce or direct-to-consumer fulfillment?No. The network is built for retail and field program delivery, not consumer-level shipping. We deliver store-specific kits and equipment to retail locations on a schedule tied to installation and execution work. If your need is shipping individual orders to end consumers, that falls outside what this solution is designed to do, and we would tell you so rather than force a fit.
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Where are your warehouses, and how fast can you reach stores?We operate six asset-backed facilities across five states totaling 500,000 square feet, positioned within two-day transit of 87% of U.S. shoppers. Reach runs from one-day in the regions immediately around each hub out to four-day for select northern-tier states. Warehouse assignment is scoped to your store footprint and program geography, so inventory sits close to where it needs to land.
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How do you make sure materials arrive before the crew?We align with manufacturer production schedules, fixture availability, and transit times, then deliver on a date, time, and location-definite basis coordinated to the installation calendar. Store-specific kits are assembled and staged to land with minimal back-room dwell time. The goal is simple and measurable: zero installation date changes caused by late, shorted, or incorrect materials on site.
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What happens if something arrives damaged or missing?There are only two ways a shipment misses: a missing kit, part, or shipment, or damage. When damage is our fault, we own it. The reorder and the redelivery are our responsibility, not a cost or a delay we pass to you. Exceptions are tracked and managed in real time through delivery, so a problem surfaces while there is still time to fix it.
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We currently ship direct from the manufacturer. Why route through Channel Partners?Manufacturers know production, but their expertise ends at the factory wall, and they rarely want to manage fluid delivery across hundreds of store locations. We design a project-level supply chain around the install schedule, align production timing and transit, and deliver to the shelf with the least back-room dwell time. Navigating the handoff from the manufacturer is part of the work, and we do it routinely.
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How is cost determined?Logistics comes down to time, distance, and volume. Cost is built from your store list and geography, the shipment profile (dimensions and weights per store), the assortment of parts per store, the required delivery method (full truckload, LTL or pallet, ground to store, or overnight express), and the timeline. Send those inputs and we can scope a program budget against your actual footprint.
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Can you handle complex, high-part-count programs?Yes. Component-level precision is the core of the model. We routinely manage programs with large, multi-part assortments, including center-store remodels involving tens of thousands of parts across multiple full truckloads per deployment. Store-specific kitting, staging, and exception management keep the right parts together for the right store, which is exactly where bulk fulfillment tends to break down.
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Do you handle returns, redeployment, and disposal of old fixtures?Yes. We manage the full lifecycle, not just the outbound leg. That includes fixture and equipment redeployment to new locations, returns processing and reverse logistics, and end-of-life recovery, recycling, and disposal. On remodel programs this often runs as one coordinated effort: the new system goes in and the old system comes out on the same schedule, under the same point of contact.
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What can't you store or ship?We are not set up for FDA-regulated or food-grade inventory, large-scale hazardous materials, or high-value items with complex warranty factors such as heavy machinery and oversized cooling units. We manage client-owned equipment rather than buying inventory for resale, and we do not ship on third-party accounts. If a program edges into one of these, we will say so early rather than take on something the network isn't built for.
A RESET THAT MISSES ITS DATE IS A BRAND PROMISE BROKEN. WE MAKE THE DATE.
You don't need a finished logistics plan or a parts list. Tell us the stores, the assortment, and the dates that can't move, and you'll talk to the person who would actually run your program, not a sales desk.
LET'S TALK